terms and conditions

Pickup/loading at rock ridges yard policy

Access and visitation to yard, as well as loading of vehicles and trailers is at liability/risk of visitor to site. Compliance to MTO requirements (tarping, vehicle certification etc.) and health and safety regulations is also responsibility of Rock Ridges customer.

Some products are available in bags/pails. Please pre-order or come prepared to fill containers yourself. Customers are welcome to bring their own re-usable containers.

Climbing on stock piled material is not allowed. Please ask for assistance when selecting materials.

Delivery policy

Please refer to delivery section of our website

quotes

Rock Ridges has available landscape construction, garden building and accessory products. Bring your measurements and Gord will assist in project calculations and cost. Please plan for a 2-3 week ordering/ delivery window. Bulk materials can be estimated using a materials calculator

payment

Debit and credit cards accepted at Rock Ridges yard only. All credit card purchases subjected to 3% additional charge.

For over the phone delivery arrangements, cash or cheque is accepted upon delivery or prepaid e-transfer is accepted.

HST applicable on all purchases.

returns

Generally no returns on bulk and natural products. All bulk aggregates, soils, mulch products are available for viewing at Rock Ridges yard. Please visit our yard first to verify product prior to delivery. Natural stone has wide variation in texture and colour. Some height variance  is also present.

Precast products are consistent in sizing but show batch to batch texture and colour variation. We suggest customer verify product parameters before ordering. Please report any damage, colour, size or product type issues immediately (within 24 hours of delivery).